‎CONTACT

Get in touch

Question about an order, a product, or a warranty claim? Pick whichever is easiest below, or send us a message and we'll come back to you.

WhatsApp

Fastest option during business hours

061 868 3870

Email us

Best for order changes and warranty claims

Send us a message

We reply to every message. Include your order number and we can answer in one go.

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Quick answers

Orders ship nationwide via Aramex Store to Door and take 5 to 11 working days. You'll get tracking details by email once it leaves us.
Reach out as soon as possible after ordering. If your order hasn't shipped yet, we can update or cancel it — email support@avorix.co.za with your order number.
Yes, within 30 days for a full refund or exchange. Items must be returned in their original condition and packaging.
Email support@avorix.co.za and we'll help sort it out, whether that's a repair, replacement, or refund.